The service-centric view of system management
Does anyone really care what ?five nines? means anymore? For the record, it means 99.999 per cent availability, which means your business managers can founder in digital limbo for just over an eighth of a second each day.?
Source: http://go.theregister.com/feed/www.theregister.co.uk/2011/08/19/system_management/
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